Last update: 9 March 2018
What this policy covers
This policy applies to the site and all products offered by Lisson Gallery Limited and explains:
- The type of personal data that we collect and where it is stored
- How and why we collect and use your personal data
- How we use personal data to contact and interact with you
- How and why we share your personal information
- How we protect personal data
- How to contact us
This policy also applies if you contact us or we contact you about our services.
Personal data we collect
When you subscribe to our newsletter, complete a form on our website or create an account with the gallery, you may provide us with:
- Your personal details, including but not limited to your name, postal and billing address, email address, phone number, professional detail sand personal interests
When you browse our website, we may collect:
- Information on your online browsing behaviour
- Information about the devices you have used
When you contact us or we contact you, we may collect:
- Details of the emails and other digital communications we send to you that you open, including any links in them that you click on and the links that you then visit on our website
- Details of such correspondence
How we use personal data
We collect, store and process your personal data to improve your experience with the gallery and provide the goods and services you require
Uses made of the information we collect:
- For administration and maintenance of the website
- To provide you with the information that you have requested from us (including receipt of marketing emails or other information)
- To respond to queries raised by you
- To carry out obligations arising from contracts entered into between you and us
- To comply with legal obligations or for the protection and enforcement of legal rights; and
- In connection with any sale of our business or assets
Cookies and similar technologies
- Understand how our website is being used, for example, by telling us if you get an error message when you browse
- Understand and save your preferences and contact details so you do not have to submit this information twice
- Measure the effectiveness of our marketing communications, for example by telling us if you have opened a marketing email that we have sent you
- Help us compile data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may use trusted third-party services, like Google Analytics, that track this information on our behalf
Some cookies are necessary so you should not disable these if you want to be able to use all the features of our website. You can disable cookies but this may affect your full experience of the website.
Contact and interaction with you
If you sign up to our newsletter or complete a form on our website, you are giving us permission to store data about you and interact with you to provide the information you requested. Contact can take place over the phone, email, by post or through social media.
- To help us better understand the information you would like to receive, you can always update your email marketing preferences by clicking here
- To unsubscribe from receiving future marketing emails, you can follow the instructions at the bottom of each email and we will promptly remove you from all bulk correspondence, although you may receive emails from individuals
Please contact us using the details below if you would like to be removed from ALL correspondence from the gallery.
Sharing personal data
We will never sell, trade or otherwise transfer to outside parties your personal data unless we provide you with advance notice. This does not include information sharing with any associated companies, service providers and professional advisers or website hosting partners who assist us in operating our website, conducting our business or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies or protect ours or others' rights, property or safety.
How we protect your data
We implement a variety of security measures to maintain the safety of your personal information
The only personal information collected on the website is hosted and managed by Pardot, or customer relationship management provider. They are the world leader in their field and provide document and audited security measures to maintain the safety of your personal information. For details on this, please refer to Pardot Security, Privacy and Architecture PDF
- We use computer firewalls and physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal data
- Your personal information is only accessible by a limited number of employees who have special access rights to such systems and who are required to keep the information confidential
- All communications between your browser and our website are encrypted
- External to these networks our data is only accessed on equipment owned and maintained by the company; safe guards are in place to prevent unauthorised external access to our data.
How to contact us
We want to make sure that the personal data we hold about you is accurate and up-to-date.
Under the Data Protection Act 1998 (and the General Data Protection Regulation from May 2018), you have the right to see the personal data we hold about you. This is called Subject Access Request
If you would like a copy of the personal data we hold about you, or if you believe it to be incorrect, please write to:
67 Lisson Street
London NW1 5DA
You can also email us on firstname.lastname@example.org or call us on +44 207 724 2739
We reserve the right to change this policy at any time, so please check back regularly to keep informed of updates.